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T-Mobile Will Give You The Best Customer Experience - J.D. Power

3 monthes ago   |   By Android Headlines

T-Mobile has yet again claimed the top position across the board with regard to customer experience according to the most recent J.D. Power report.
The service provider attributes improvements in its ranking to an increase in retail locations from 3,600 stores to over 5,300 in the past two years. That was helped by its approach to customer care - dubbed the Team of Experts care model. The report also takes into account cost, offers and promotions, courteous and knowledgeable phone and retail sales representatives, website experience, and in-store experience. T-Mobile achieved a score of...
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